Privacy Policy

Hotel Value & Spa ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.valueandspa.com/ (the "Site"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data: Personally identifiable information, such as your name, email address, phone number, and payment information, which you voluntarily give to us when you make a reservation, contact us, or otherwise interact with us.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have visited directly before and after accessing the Site.
Financial Data: Payment information necessary to complete your reservation, such as credit card number and billing address.

2. Use of Your Information

We use the information we collect in the following ways:

To process and manage your reservations.
To communicate with you, including to send you updates about your booking, promotional offers, and other information related to your stay.
To improve our services and the functionality of the Site.
To respond to your inquiries, requests, and feedback.
To comply with legal obligations and resolve disputes.

3. Disclosure of Your Information

We may share information we collect about you in the following situations:

With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and customer service.
For Legal Requirements: We may disclose your information to comply with legal obligations, to protect and defend our rights and property, and to enforce our policies.
With Your Consent: We may disclose your information for any other purpose with your consent.

4. Security of Your Information

We implement reasonable measures to secure your information from unauthorized access, use, or disclosure. However, no security measures are perfect, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our Site, analyze Site traffic, and for marketing purposes. You can set your browser to refuse cookies, but this may limit your ability to use some features of the Site.

6. Your Choices

You have the following choices regarding your information:

Opt-Out: You may opt-out of receiving promotional emails from us by following the instructions in those emails or by contacting us directly.
Access and Correction: You can review and update your personal information by contacting us.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that your child has provided us with personal information without your consent, please contact us, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Hotel Value & Spa

Near Kulri, Camels Back Rd, The Mall Road, Picture Palace, Mussoorie, Uttarakhand

Phone: +91-8923446905

Email: decentstayz2018@gmail.com